Privacy Policy

Last updated: March 25, 2025

This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the service. It also informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this privacy policy.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this privacy policy:

Account means a unique account created for you to access our service or parts of our service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party. “Control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Application refers to Duo Inspector, the software program provided by the company.
Company (referred to as either “the company,” “We,” “Us,” or “Our” in this Agreement) refers to Duo Inspector.
Country refers to Australia, where the company is based and operates its services.
Device means any device that can access the service such as a computer, cellphone, or digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the application.
Service Provider means any natural or legal person who processes the data on behalf of the company…
Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (e.g., the duration of a page visit).
You means the individual accessing or using the service, or the company or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

Email address
Usage data

Usage Data

Usage data is collected automatically when using the service and may include information such as:

Your device’s IP address
Browser type and version
Pages of the service visited
Time and date of visit
Time spent on pages
Unique device identifiers
Other diagnostic data

When you access the service via a mobile device, we may also collect information including:

Mobile device type and unique ID
IP address of your mobile device
Mobile operating system
Mobile Internet browser type
Unique device identifiers
Other diagnostic data

We may also collect information sent by your browser when you visit our service or access it via a mobile device.

Information Collected While Using the Application

With your prior permission, we may collect the following while you use our application:

Pictures and other information from your device’s camera and photo library

This information is used to provide and improve features of our service. It may be uploaded to the company’s or a service provider’s servers, or simply stored on your device. You can enable or disable access to this information through your device settings at any time.

Use of Your Personal Data

The company may use personal data for the following purposes:

To provide and maintain the service, including monitoring its usage.
To manage your account, providing access to functionalities available to registered users.
To perform a contract, including services or products you have purchased or requested.
To contact you, including via email, calls, SMS, or push notifications for updates or service-related communications.
To provide news and general information about similar products or services, unless you opt out.
To manage your requests, such as customer support.
For business transfers, such as mergers, sales, or restructuring.
For other purposes, like data analysis, trend identification, service improvement, or marketing effectiveness.

We may share your personal information in the following scenarios:

With service providers to analyze and monitor usage or to contact you.
In business transfers, such as mergers or sales.
With affiliates, who are required to honor this policy.
With business partners to offer relevant products or promotions.
With other users, when you voluntarily share information in public areas.
With your consent, for any other purpose.

Retention of Your Personal Data

The company retains personal data only as long as necessary for the purposes outlined in this policy. We may retain and use your data as required to:

Comply with legal obligations
Resolve disputes
Enforce our agreements and policies

Usage data may be retained for internal analysis or to improve the security or functionality of the service.

Transfer of Your Personal Data

Your information may be transferred to—and maintained on—computers located outside your jurisdiction, where data protection laws may differ.

Your consent to this policy represents your agreement to such transfer.

We will ensure appropriate security measures are in place before any data transfer occurs.

Delete Your Personal Data

You have the right to request deletion of your personal data.

You may delete your information via the service or by contacting us. However, we may retain certain data where legally required or for legitimate purposes.

Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition, or asset sale, your personal data may be transferred with notice provided in advance.

Law Enforcement & Legal Requirements

We may disclose your data if required by law or to:

Comply with legal obligations
Protect company rights or property
Investigate wrongdoing
Protect personal safety
Defend against legal liability

Security of Your Personal Data

We use commercially acceptable means to protect your personal data, but no method of electronic transmission or storage is 100% secure.

Children’s Privacy

Our service is not intended for individuals under the age of 13. We do not knowingly collect data from anyone under 13.

If you believe a child has provided us data without parental consent, please contact us so we can delete the data.

Links to Other Websites

Our service may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of those sites.

Changes to This Privacy Policy

We may update this privacy policy periodically. You will be notified via email and/or a notice on our service prior to any significant changes.

Please review this policy regularly. Changes become effective when posted.

Contact Us

If you have any questions about this privacy policy, you can contact us:

By email: it@duotax.com.au