Duo Tax only collects your personal information it requires to provide you the Services, or to promote or advertise Duo Tax’s current or future services. The type of information we collect includes your name, address, personal and/or work contact details and payment details as well as information regarding property, assets and finances that are required to provide the relevant service to you.
If you ask us to help you determine which of the Services best suits your needs, we may ask you to provide it with additional personal information.
Importantly, Duo Tax does not collect any personal information it does not need.
Your personal information will usually be collected by Duo Tax when you:
In addition to collecting personal information directly from you, Duo Tax may collect personal information about you from third parties including credit reporting agencies or your accountant.
In relation to the use of the Duo Tax website, Duo Tax may collect personal information through the use of:
If you can’t or won’t provide Duo Tax with the personal information it reasonably requires, Duo Tax may be unable to provide you the information or Services you wish to receive or use.
Duo Tax uses your personal information to:
Duo Tax will only use your personal information for direct marketing purposes as authorised by the Privacy Act 1988. That includes where we collected the information from you and you would reasonably expect the information to be used for direct marketing. In all other circumstances we would only use your personal information with your consent or where it is impracticable to obtain that consent. In all direct marketing correspondence sent to you we will give you the opportunity to “opt out” of receiving any further marketing correspondence.
In providing you the Services, Duo Tax may be required to disclose your personal information to:
Other than those above, Duo Tax will not disclose your personal information to any third party unless:
Duo Tax takes all the proper steps to ensure your personal information it holds is protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure. Duo Tax only permits its authorised personnel to access your personal information.
Duo Tax takes reasonable steps to ensure the information you send Duo Tax is, to the extent reasonably possible, secure and protected from risks such as loss, unauthorised access or use, destruction, modification or disclosure.
The Duo Tax website may contain links to other websites. Duo Tax is not responsible for the privacy practices of those other websites. Duo Tax makes no warranty as to the accuracy or content of those linked sites, or that such links will remain current or be maintained.
We deliver all of our completed reports electronically via email. For all printed copies, Duo Tax use the normal service provided by Australia Post and our fee includes shipping and delivery costs. We ship our reports within Australia and Overseas as required.
Duo Tax Tax Depreciation wants to ensure that you can make payments with complete confidence online. When making payments on www.duotax.com.au your financial details including your credit card number is passed through a secure server using the latest 128-bit SSL (Secure Socket Layer) encryption technology.
Duo Tax reserves the right to change this Privacy Policy from time to time. This Privacy Policy was last updated in May 2020.
You have a right to access the personal information Duo Tax has collected from you. You may request details of your personal information by contacting Duo Tax on 1300 185 498 or emailing info@duotax.com.au
The accuracy of your personal information is important to us. Duo Tax will take reasonable steps to ensure your personal information is accurate, complete and up-to-date. If you believe that any personal information Duo Tax holds about you is not accurate, complete or up-to-date, please contact Duo Tax on 1300 185 498 or emailing info@duotax.com.au
